The Extra Mile

I love it when companies do a little something extra or go the extra mile to make something mundane into something memorable.

Case in point: UPS.

Pretty mundane, yes? Brown truck, unflattering shorts, deliver boxes. Right?

But when I got home recently and found a package in my door from Amazon (whee!), I love the bonus that came with it.

A wee dog biscuit for Zoe.

UPS Rocks!

Obviously, she raised a ruckus when the storm door was opened, but instead of making it a fuss, the UPS guy (or gal) instead left a little treat so everyone gets a surprise. :-)

That's good service! Bravo, UPS!

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