Book Review: Answering 911

Answering 911: Life in the Hot Seat by Caroline Burau

This is a short nonfiction work from the perspective of a newly minted 911 operator, something I've always thought would be fascinating to be "in" on.

This work is mostly a compilation of various calls taken, with the author's scattered thoughts on her progression as an operator and as a person, God, her family, and her interaction with other operators.

I loved the glimpse "behind the scenes" and reading the little stories that go along with the calls, but I didn't see a lot of depth of character. If you want a memoir, this isn't it. If you want a superfast read with lots of little vignettes, then this book is for you.


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